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Upon purchase on Soko Uganda platform, Your order will be delivered to you based on your delivery method you provided during order checkout on our checkout page. Our standard delivery time is 24 hrs to 3 days based on your order shipping location again chosen by you during order checkout.
Incase a wrong shipping address was provided by the customer and the order had completed the delivery process i.e arrived at the shipping destination, you (the customer) will be notified by either our shipping agent or support team about the issue and at that point, the order will be either returned to the store or redirected to the correct address upon rectification and in both cases, you(the customer) will be liable for any extra shipping costs araising from change of shipping address.
Soko Uganda will not be liable for any transport costs incurred as a result of delivering the order to a wrongly provided shipping address by the customer.
Soko Uganda is fully equipped with its riders and drivers who will reach you in a period of 24 hrs to 3 days depending on your location